FINTECH

Customer-centricity: what Fintechs need to know
Fintech 18 June 19

Customer-centricity: what Fintechs need to know

Are all financial services customers ready for a 100% digital experience? The truth is that while digital might be convenient (and reduces the cost of doing business),...

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Taking on the Neobanks: it’s not too late to win the banking race
Fintech 13 June 19

Taking on the Neobanks: it’s not too late to win the banking race

The tide has well and truly turned in the global banking industry. Banks are now truly embracing the opportunities presented by digital transformation. Traditional incumbent...

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We came, we saw, we conquered…Money2020 Europe
Fintech 7 June 19

We came, we saw, we conquered…Money2020 Europe

Money2020 Europe, where do we even begin – what a great event! This one was big for us, we announced our partnership with Visa, we hosted a networking gathering on our stand...

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The growth of Fintech: a revolution still in its infancy
Fintech 22 May 19

The growth of Fintech: a revolution still in its infancy

In the ever-changing landscape of Fintech, it’s fascinating to see how far we’ve come. Many would say this is an industry which has been established for some time and is now...

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Why Fintechs need to learn from customer experience
Fintech 21 May 19

Why Fintechs need to learn from customer experience

Poor customer experience (CX) is the biggest reason for consumers and businesses to switch suppliers. The bar is set high by digital-first organizations that beat traditional...

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How financial institutions can leverage the intelligent automation revolution
Fintech 13 May 19

How financial institutions can leverage the intelligent automation revolution

Intelligent automation, also known as robotic process automation (RPA), is the latest stage in reducing inefficiencies in manual work. Its roots go way back to the days of...

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Small can still be powerful: why innovation for community and regional banks is important
Fintech 2 May 19

Small can still be powerful: why innovation for community and regional banks is important

With changes afoot in the market, such as Open Banking, many barriers to switching banks have been removed. If customers aren’t satisfied, it is now much easier for them to...

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International payments and FX: the Trojan Horse fuelling success for Neobanks
Fintech 30 April 19

International payments and FX: the Trojan Horse fuelling success for Neobanks

What’s driving the ongoing success of Neobanks? Innovative customer interfaces and ease of use are just two of the factors. Less well documented is the growing need for new...

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Collaborative disruption – why Fintech is a friend to community banking
Fintech 22 April 19

Collaborative disruption – why Fintech is a friend to community banking

The way banks serve their customers is changing. In retail and now increasingly in commercial banking, expectations have been raised by digital and mobile user experiences,...

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Why banking providers must deliver on digital transformation to remain competitive
Fintech 15 April 19

Why banking providers must deliver on digital transformation to remain competitive

Banking used to be considered a difficult sector to disrupt. Regulation aside, customer inertia proved strong and a personal relationship with the branch manager was all that...

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